Privacy Policy
Before using this website and/or any of it's services, please review our Terms and Conditions.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Please note that there are exceptions and limitations to these rights, and they may not apply in all situations. For instance, we may need to retain certain data to comply with legal obligations or for other legitimate purposes.
Contractual Necessity: In many cases, we process your personal data because it is necessary to fulfil the services we provide to you. For example, when you create an account and use our services, we collect and process the information needed to provide you with access to the gaming servers and to fulfill your orders.
Legitimate Interests: We may process your personal data for our legitimate interests, provided that such processing does not override your fundamental rights and freedoms. This includes purposes such as improving our services, analyzing website usage to enhance user experience, and preventing fraud or security breaches.
Legal Obligations: We may process your personal data to comply with legal obligations to which we are subject. For example, we may be required to retain certain transaction records for tax or regulatory purposes.
Consent: In certain cases, we may process your personal data based on your explicit consent. For example, if you choose to receive marketing communications from us, we will process your data based on the consent you provide. You have the right to withdraw your consent at any time.
Vital Interests: In rare circumstances, we may process your personal data when it is necessary to protect someone's life. This legal basis is unlikely to apply in the context of our services.
It's important to note that you have the right to object to processing that is based on legitimate interests or that is for direct marketing purposes. You can exercise this right by contacting our Data Protection Officer at [email protected].
For users aged 13 to 17, we require verifiable parental consent before collecting any personal information. We do not knowingly process personal information from users aged 13 to 17 without first obtaining parental consent. If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at [email protected]. We will take steps to remove the information and terminate the child's account.
If you are aged 13 to 17, please seek parental or guardian consent before using our services or providing any personal information. Parents and guardians should monitor their children's online activities and be aware of the information they are providing to websites and online services.
Verifiable Parental Consent: In compliance with COPPA, if a user is aged 13 to 17, we will request verifiable parental consent before collecting personal information. We may use various methods to obtain parental consent, such as obtaining a signed consent form, requiring a credit card payment, or using a government-issued identification.
Parental Rights: Parents and legal guardians of users aged 13 to 17 have the right to review the personal information we collect from their child, request its deletion, and refuse to allow further collection or use of the child's information. Parents and legal guardians can exercise these rights by contacting our Data Protection Officer at [email protected].
We are committed to complying with COPPA and other applicable laws and regulations concerning children's privacy. If you have any questions or concerns regarding children's privacy, please contact us.
Physical Security Measures: Our physical servers are housed in secure data centers equipped with advanced access controls, surveillance systems, and security personnel. Access to server rooms is restricted to authorized personnel only, and all access is logged and monitored. Servers are protected against environmental factors, such as fire and flooding, with advanced monitoring and suppression systems in place.
Cloud-Based Security Measures: We partner with reputable cloud service providers that adhere to stringent security standards and compliance frameworks. Data stored on cloud servers is encrypted both at rest and in transit using industry-standard encryption protocols. Multi-factor authentication is enforced for accessing cloud-based infrastructure, ensuring only authorized individuals can access sensitive data.
Regular Security Audits: We conduct regular security assessments and audits to identify vulnerabilities and ensure the effectiveness of our security measures. Vulnerability scanning and penetration testing are performed to identify and address potential weaknesses in our systems.
Employee Training: Our employees undergo thorough training to understand and implement security best practices. Staff members with access to personal data are required to adhere to strict confidentiality agreements.
Data Backups: We maintain regular data backups to ensure data availability in the event of data loss or system failure. Backups are encrypted and stored in secure locations, minimizing the risk of unauthorized access. While we take every precaution to secure your data, it's important to note that no security system is entirely immune to breaches. If you suspect any unauthorized access or believe your account has been compromised, please contact us immediately at [email protected].
We are committed to continually enhancing our security measures to adapt to emerging threats and technological advancements. If you have any questions or concerns about our security practices, please contact our Data Protection Officer at [email protected].
Notification Process: If we determine that a data breach has occurred and your personal data is at risk, we will notify you via email or other appropriate means as soon as reasonably possible. Our notification will include the nature of the breach, the types of information that were compromised, the steps we are taking to address the situation, and any recommended actions you should take to protect yourself.
Measures Taken: Upon discovering a data breach, we will take immediate steps to mitigate its impact, investigate the incident, and implement additional security measures to prevent future breaches.
Contact Information: If you suspect that a data breach has occurred or if you have any questions about our data breach notification process, please contact our Data Protection Officer at [email protected].
Please note that while we strive to ensure the security of your personal data, no system is completely immune to breaches. It's important to practice good security hygiene, such as using strong passwords and regularly monitoring your accounts for any unusual activity.
While we do not typically engage in international data transfers, if our practices change and we begin transferring personal data to countries outside of the United States, we will update this section of our Privacy Policy to provide you with transparent information about the transfer mechanisms we have in place to ensure the protection of your data during such transfers.
Please rest assured that any international data transfers that may occur in the future will be conducted in compliance with applicable laws and regulations, and we will take appropriate measures to safeguard your personal information.
Please be aware that when you click on a third-party link, you will be directed to a website or service that is outside of our control. We encourage you to review the privacy policies of these third-party websites before providing any personal information or using their services.
Third-Party Email Marketing Services: We utilize third-party email marketing services to send promotional materials and updates to users who have opted in to receive them. These services may use tracking technologies to monitor the effectiveness of our email campaigns. When you receive an email from us, it may contain a single-click opt-out link that allows you to unsubscribe from future marketing emails. Please note that even if you choose to opt out of marketing emails, you may continue to receive critical account-related communications.
Performium LLC is not responsible for the privacy practices or the content of third-party websites or services. Your interactions with these third-party links are subject to their own terms and policies. We encourage you to exercise caution and to read the privacy statements of any third-party websites you visit.
If you have any questions or concerns about third-party links and services, please contact our Data Protection Officer at [email protected]. Your privacy and security are important to us, and we want to ensure that your experience on our website and with our services is safe and enjoyable.
Notification of Material Changes: In the event of material changes to our Privacy Policy, we will provide notifications as required by law. Material changes may include significant alterations to the way we collect, use, or share your personal data. By continuing to use our services after such changes, you acknowledge and accept the updated Privacy Policy.
Continued Use: Your continued use of our website and services following the posting of changes to this Privacy Policy will constitute your acceptance of those changes. If you do not agree with the terms of the updated Privacy Policy, you should discontinue using our services and contact us if you wish to have your data removed.
Contact Us: If you have any questions or concerns about our Privacy Policy or the information we collect, please contact our Data Protection Officer at [email protected]. We are here to address your inquiries and provide any assistance you may need.
Please note that this Privacy Policy was last updated on August 9th 2023.
Copyright © 2023 Performium LLC - All Rights Reserved
Privacy Policy
- Terms and Conditions - Sitemap
1. Cookies
This website uses cookies and other unique identifiers as part of it's critical functionality for visitors. If cookies are not enabled then your experience using our website and services will be severely impacted and impaired. If you do not wish to use cookies, please leave this site immediately and discontinue any and all use of it's services. We utilize services that provide tracking, analytics, advertisements, and more that also use cookies for tracking and advertisement purposes. These services include Google Analytics and Google AdWords, for more information about their policies please visit the appropriate sites. Our providers (such as PayPal, Stripe, Enjin, Tebex, and Braintree) may store personal information related to purchases, so please consult with them for more information regarding their policies.2. Data Collection, Processing, and Storage
Performium LLC is a United States based company catering to customers based in the United States. Any information provided will be processed and stored within the United States, and anyone outside of the United States agrees that by utilizing any service or providing any information, you are consenting to the transfer, processing, and storage laws applicable solely under laws of the United States. Information collected by Performium will be used internally within the organization and it’s affiliates and partners, and will not be sold. Data collected consists primarily of user information that is required to provide the core functionality for the services we offer, including account management and order support. This information includes, but is not limited to, email addresses, IP addresses, and other digital identifiers used for core user services. Information collected will be used for critical communications, account access, and other core functionality and cannot be removed.3. Email Communications
When you create an account and elect to op-in to email marketing, your email address will be included in any relevant promotional campaigns. By supplying your email address when making a purchase through our store you will receive notifications about your purchase, order status, and other promotional material which you can opt out of at any time. Any marketing email messages will contain a simple link to automatically opt-out of future communications if the user decides to opt-out. Critical emails related to account access, password resets, and other crucial communications are not considered unsolicited and will ignore opt-out settings.4. Data Retention
Critical data that is necessary for basic operations will be held indefinitely. Examples of critical data would include unique account identifiers, purchase and dispute history, and other data that is needed for continued business operations. Critical data is required to be kept indefinitely in the event of disputes or reasons, including those required by law. Non-critical data that is collected may be deemed temporary and will be purged based a preconfigured schedule. Some examples of data that may be periodically purged would be server logs, chat logs, command logs, and temporary access codes. We may store non-critical data indefinitely if required by law or other related events.5. User Rights
Under United States law, users have certain rights with respect to their personal data. Performium LLC is committed to respecting these rights and providing appropriate mechanisms for users to exercise them.To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Please note that there are exceptions and limitations to these rights, and they may not apply in all situations. For instance, we may need to retain certain data to comply with legal obligations or for other legitimate purposes.
6. Legal Basis for Processing
Performium LLC processes your personal data based on various legal grounds as permitted under United States law. The legal basis for processing your personal data depends on the specific context in which we collect it and the purposes for which we use it.Contractual Necessity: In many cases, we process your personal data because it is necessary to fulfil the services we provide to you. For example, when you create an account and use our services, we collect and process the information needed to provide you with access to the gaming servers and to fulfill your orders.
Legitimate Interests: We may process your personal data for our legitimate interests, provided that such processing does not override your fundamental rights and freedoms. This includes purposes such as improving our services, analyzing website usage to enhance user experience, and preventing fraud or security breaches.
Legal Obligations: We may process your personal data to comply with legal obligations to which we are subject. For example, we may be required to retain certain transaction records for tax or regulatory purposes.
Consent: In certain cases, we may process your personal data based on your explicit consent. For example, if you choose to receive marketing communications from us, we will process your data based on the consent you provide. You have the right to withdraw your consent at any time.
Vital Interests: In rare circumstances, we may process your personal data when it is necessary to protect someone's life. This legal basis is unlikely to apply in the context of our services.
It's important to note that you have the right to object to processing that is based on legitimate interests or that is for direct marketing purposes. You can exercise this right by contacting our Data Protection Officer at [email protected].
7. Children's Privacy
Performium LLC recognizes the importance of protecting the privacy and safety of children. Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you are under the age of 13, please do not use our services or provide any personal information to us.For users aged 13 to 17, we require verifiable parental consent before collecting any personal information. We do not knowingly process personal information from users aged 13 to 17 without first obtaining parental consent. If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at [email protected]. We will take steps to remove the information and terminate the child's account.
If you are aged 13 to 17, please seek parental or guardian consent before using our services or providing any personal information. Parents and guardians should monitor their children's online activities and be aware of the information they are providing to websites and online services.
Verifiable Parental Consent: In compliance with COPPA, if a user is aged 13 to 17, we will request verifiable parental consent before collecting personal information. We may use various methods to obtain parental consent, such as obtaining a signed consent form, requiring a credit card payment, or using a government-issued identification.
Parental Rights: Parents and legal guardians of users aged 13 to 17 have the right to review the personal information we collect from their child, request its deletion, and refuse to allow further collection or use of the child's information. Parents and legal guardians can exercise these rights by contacting our Data Protection Officer at [email protected].
We are committed to complying with COPPA and other applicable laws and regulations concerning children's privacy. If you have any questions or concerns regarding children's privacy, please contact us.
8. Security Measures
At Performium LLC, safeguarding your personal data is a top priority. We have implemented a range of security measures to protect the integrity and confidentiality of your information, whether it is stored on cloud-based servers or physical servers.Physical Security Measures: Our physical servers are housed in secure data centers equipped with advanced access controls, surveillance systems, and security personnel. Access to server rooms is restricted to authorized personnel only, and all access is logged and monitored. Servers are protected against environmental factors, such as fire and flooding, with advanced monitoring and suppression systems in place.
Cloud-Based Security Measures: We partner with reputable cloud service providers that adhere to stringent security standards and compliance frameworks. Data stored on cloud servers is encrypted both at rest and in transit using industry-standard encryption protocols. Multi-factor authentication is enforced for accessing cloud-based infrastructure, ensuring only authorized individuals can access sensitive data.
Regular Security Audits: We conduct regular security assessments and audits to identify vulnerabilities and ensure the effectiveness of our security measures. Vulnerability scanning and penetration testing are performed to identify and address potential weaknesses in our systems.
Employee Training: Our employees undergo thorough training to understand and implement security best practices. Staff members with access to personal data are required to adhere to strict confidentiality agreements.
Data Backups: We maintain regular data backups to ensure data availability in the event of data loss or system failure. Backups are encrypted and stored in secure locations, minimizing the risk of unauthorized access. While we take every precaution to secure your data, it's important to note that no security system is entirely immune to breaches. If you suspect any unauthorized access or believe your account has been compromised, please contact us immediately at [email protected].
We are committed to continually enhancing our security measures to adapt to emerging threats and technological advancements. If you have any questions or concerns about our security practices, please contact our Data Protection Officer at [email protected].
9. Data Breach Notification
At Performium LLC, we take the security of your personal information seriously. In the event of a data breach that may compromise your personal data, we are committed to promptly notifying you to ensure transparency and help you take necessary precautions.Notification Process: If we determine that a data breach has occurred and your personal data is at risk, we will notify you via email or other appropriate means as soon as reasonably possible. Our notification will include the nature of the breach, the types of information that were compromised, the steps we are taking to address the situation, and any recommended actions you should take to protect yourself.
Measures Taken: Upon discovering a data breach, we will take immediate steps to mitigate its impact, investigate the incident, and implement additional security measures to prevent future breaches.
Contact Information: If you suspect that a data breach has occurred or if you have any questions about our data breach notification process, please contact our Data Protection Officer at [email protected].
Please note that while we strive to ensure the security of your personal data, no system is completely immune to breaches. It's important to practice good security hygiene, such as using strong passwords and regularly monitoring your accounts for any unusual activity.
10. International Data Transfers
At Performium LLC, we primarily operate within the United States and cater to customers within the United States. As a result, we do not routinely transfer your personal data internationally to other countries. Your data is primarily processed and stored within the United States, in accordance with the laws and regulations applicable in this jurisdiction.While we do not typically engage in international data transfers, if our practices change and we begin transferring personal data to countries outside of the United States, we will update this section of our Privacy Policy to provide you with transparent information about the transfer mechanisms we have in place to ensure the protection of your data during such transfers.
Please rest assured that any international data transfers that may occur in the future will be conducted in compliance with applicable laws and regulations, and we will take appropriate measures to safeguard your personal information.
11. Third-Party Links and Services
Our website and services may contain links to third-party websites or services that are not operated or controlled by Performium LLC. These third-party links are provided for your convenience and reference only. We do not endorse or make any representations about these third-party websites or their privacy practices.Please be aware that when you click on a third-party link, you will be directed to a website or service that is outside of our control. We encourage you to review the privacy policies of these third-party websites before providing any personal information or using their services.
Third-Party Email Marketing Services: We utilize third-party email marketing services to send promotional materials and updates to users who have opted in to receive them. These services may use tracking technologies to monitor the effectiveness of our email campaigns. When you receive an email from us, it may contain a single-click opt-out link that allows you to unsubscribe from future marketing emails. Please note that even if you choose to opt out of marketing emails, you may continue to receive critical account-related communications.
Performium LLC is not responsible for the privacy practices or the content of third-party websites or services. Your interactions with these third-party links are subject to their own terms and policies. We encourage you to exercise caution and to read the privacy statements of any third-party websites you visit.
If you have any questions or concerns about third-party links and services, please contact our Data Protection Officer at [email protected]. Your privacy and security are important to us, and we want to ensure that your experience on our website and with our services is safe and enjoyable.
12. Updates to the Privacy Policy
We are committed to ensuring transparency and keeping you informed about how your personal data is collected, used, and protected. As technology and regulations evolve, our Privacy Policy may be updated to reflect these changes. We encourage you to review this Privacy Policy periodically to stay informed about our practices.Notification of Material Changes: In the event of material changes to our Privacy Policy, we will provide notifications as required by law. Material changes may include significant alterations to the way we collect, use, or share your personal data. By continuing to use our services after such changes, you acknowledge and accept the updated Privacy Policy.
Continued Use: Your continued use of our website and services following the posting of changes to this Privacy Policy will constitute your acceptance of those changes. If you do not agree with the terms of the updated Privacy Policy, you should discontinue using our services and contact us if you wish to have your data removed.
Contact Us: If you have any questions or concerns about our Privacy Policy or the information we collect, please contact our Data Protection Officer at [email protected]. We are here to address your inquiries and provide any assistance you may need.
Please note that this Privacy Policy was last updated on August 9th 2023.
